Customization
Custom Vocabulary
Fix transcription by teaching Leexi your business terms, acronyms, and proper nouns.
Definition: Custom vocabulary lets you tell Leexi which words, phrases, and variants to recognize correctly during transcription.
Feature video
No video is available at this time.
| Who is this for? | Required permissions and licenses |
|---|---|
| • Teams that use a lot of business jargon. • Organizations that deal with difficult product names, customer names, or acronyms. | • Feature available from the AI Meeting plan. • Managing vocabulary requires appropriate customization permissions. • The effects are mainly visible on the transcript and, indirectly, on the AI outputs that depend on it. |
How to use it
Open custom vocabulary
Go to Settings > Customization settings > Custom Vocabulary.
Add a canonical term
Create the main entry corresponding to the word or phrase to correct (example: "Facebook").
Add variants
Add the keywords or variants that could be confused with your term (example: "face book", "face books"). You can also enable the "case-sensitive" option to enforce exact casing.
Check transcription after a few calls
Check the actual effect on representative meetings before expanding the list further.
Going further
- This page is especially useful for proper nouns, acronyms, and industry-specific glossaries.
- Better transcription also means better summaries and better use of your calls afterward.
- Vocabulary can be reviewed regularly without waiting for a full overhaul.
Frequently asked questions
Indirectly yes, since better transcription improves the raw material for AI outputs.
No. Focus on terms that genuinely cause problems.
Things to watch out for
- A list that's too long and poorly maintained becomes hard to manage.
- Avoid overly generic terms: if a keyword can be said in another context, every occurrence will be replaced (example: using the first name "Alexis" as a keyword for "Leexi" will cause any participant named Alexis to be transcribed as "Leexi").
- Check the effects on several real cases before expanding too quickly.
- Changes are not retroactive by default: they only apply to future transcripts. You can contact support to modify existing recordings.
- Editing vocabulary is irreversible in transcripts that have already been modified.