Customization
AI Context
Add reference information to Leexi to guide AI outputs in the right direction.
Definition: AI Context lets you provide Leexi with reference information about your company, offerings, business vocabulary, or processes to improve the relevance of summaries and analyses.
Feature video
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| Who is this for? | Required permissions and licenses |
|---|---|
| • Teams who want AI outputs that better match their business reality. • Administrators who structure the global framing of generated content. | • Available on AI Meeting, Business, and Enterprise plans. • Only Administrators (Superadmin or Company Manager) can modify or add AI context. • Context is then based on conversation types or global framing depending on your configuration. • Exact availability depends on your plan and workspace. |
How to use it
Open the AI context setting
Go to Settings > Customization settings > AI Context.
Draft useful information
Add context elements that truly help understand your business, processes, and business objects.
Link context to conversation types
Associate it with one or more conversation types, or apply it more globally as needed.
Review the produced outputs
Verify after a few calls that the context helps Leexi produce more relevant results.
Going further
- AI Context complements prompts, it doesn't replace them.
- Context that's too long or too vague quickly loses effectiveness.
- It's useful to review it when your offerings, processes, or vocabulary change.
Frequently asked questions
No. AI Context provides general information that helps the AI produce better summaries without modifying the transcript. Custom vocabulary corrects specific transcription errors by changing how certain words are recognized.
Yes, it's often the best way to keep context relevant and focused. It's also possible to apply it to all conversation types.
Product names, company acronyms, descriptions of your services, terms specific to your industry, or any other information that helps the AI understand the content of your meetings.
Yes. If your meetings happen in multiple languages, it's recommended to translate your context accordingly so the AI applies the right information based on the call's language.
Things to watch out for
- Only add information that's truly useful for generation.
- Aim for precision rather than completeness.
- Always review the first outputs after a major update.
- AI Context doesn't modify the original transcript. If there's a transcription error, use custom vocabulary.
- Setting up AI Context requires initial effort to identify relevant terms, but this investment improves summary quality over time.